FAQ

Popular Questions...

What do you charge for services?
It depends. With so many services you can choose from, each project is different. Our pricing is based on approximate word count or a per project basis. That way you know the price with no surprises. Our motto is Big Business Marketing at Small Business Prices. What that means is we're not cheap writers and artists, but we are affordable to people like you who are serious about your company or project.

What if I don't know what I need?
That's fine. If you tell us a few details about your project, we'll work with you to establish what you require. For example, some web pages might be 250 words (for SEO coverage) while others, like this page, might be more because you require more information or description.

Can we speak on the phone?
Absolutely, but email is quicker. We spend so much time writing and web designing that if we answered the phone every time it rang we'd never meet a deadline (and deadlines are important to us). But we're happy to return your call or email to set up a time to speak when it's convenient for you. That way you have our undivided attention.

Do you have testimonials?
Absolutely, just CLICK HERE.

What is your turn around time?
It varies. But on average you'll see copy within 24 hours to one week after the deposit has been paid. Of course, if you want 20 articles we can't do that in 24 hours because we don't resell what we create. Your copy, like everything we do, is built from scratch for you alone. But we can do 20 original articles in a week so turnaround really depends on the project scope.

Do you allow revisions?
Yes. We allow two (2) rewrites of any written material or (2) mock ups of a graphic project. Although we've never had to go beyond two revisions on a project, if we do, then it's $25 for each list of writing changes and $50 for graphics changes you request.

What payment methods do you accept?
You can pay by check, money order or Paypal (for a 4% fee) for credit card orders. Deposits are half the total. For new clients, our term for the final payment is net 14 business days after the first drafts are delivered. For returning clients, it's net 30.

 

Now... Some Questions For You...

Now that we've answered some of your questions we'd like you to consider a few of ours as you search for a creative copywriter or web designer...

Did the firm you contacted respond within 24 hours of your inquire?
If not, how long do you think it will take to get your project once they have 'money in hand?' Our response time is within 48 hours on weekends and 18 hours on weekdays (excluding holidays). If you don't get a response, that means we didn't get your message, so please contact us again.

How long have they been in business?
With time comes experience... and with experience comes knowledge. If a company isn't willing to tell you how long they've been around, think twice. Winters Productions has existed since March 2000, and our founder has been writing for over 25 years professionally. Collectively our staff and partners have over a century of experience you can trust.

Did they quote the project from start to finish or was it an estimated hourly rate of how much they THINK it will cost?
When you're an experienced, professional writer and artist you know how much time a project will take. That's why we're comfortable with providing flat-fee quotes. For you, the benefit is you're not surprised by supply fees, editing fees, phone fees or hourly charges that can't be proven. What we quote is what you pay unless the scope of the project changes at your request. So beware... other so-called professionals often bid low to get you hooked, but the price you end up paying is greater than if you had just come to us.

Do they want all the cash up front?
Let's say you need a new roof. You pay your contractor a deposit and he bills the rest when it's finished. Our terms are the same - one-half is billed up front and the rest is billed upon the first drafts. On larger jobs we usually break it down into thirds and fourths. Be wary of any contractor that wants the entire funds in advance, whether you're building a house or your marketing materials. Make sure too that, before any work is done, you have all the details in writing. Winters Productions offers detailed line invoicing, and a terms list, so you know what to expect.

Perhaps, most important of all, did you contact an American Copywriter or Artist?
While 'outsourcing' was popular for awhile, many companies have learned that paying 'pennies on the dollar' for marketing materials comes with a bigger price tag. We've heard the horror stories from clients that tried to outsource overseas, but ended up with more headaches than content. They've told us everything from signed contracts that meant nothing to content received in broken English with no understanding of the U.S. culture. By hiring an overseas outsourcing firm, saving a few dollars really ended up costing them more time and money with nothing genuine to show for it. So yes, we DO cost more. However, we're a North American company that knows the North American market and makes a point to only hire 'local workers.' Furthermore, many of our staff members are experienced with small, family-run businesses to Fortune 500 and Fortune 1000 companies. With our firm, you'll not only be working with a local copywriting and marketing company, you'll also have a payment process that's more secure. Don't forget too, by hiring us, you're supporting the very same people who stimulate our national economy, which benefits YOU in the end.

Are you ready to make your business more profitable?
Good! Then contact us today.

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There are times when you might find special offers or one-time promotions on things like SEO copy writing, web design or both. Learn more about our possible SPECIALS today.
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